I was concerned that having left the color cartridge space empty in the carriage for two weeks had caused something internally in the printer to dry out and clog, but I don't have enough technical expertise to know where the ink travels once it leaves the cartridge, and where a potential clog would be. I have run self-test reports with all three and the printout only has the relevant black portions, with the color areas left blank. I have also used the older color cartridge, as well as a second new cartridge in my troubleshooting, and none of them will work. I purchased the cartridge and installed it a few days ago and no colors will print. The cartridge last worked two weeks ago, but the blue ink ran out so I removed the cartridge and printed in single cartridge mode for that time. Just turn on the printer and configure your printer new Wait for the screen to go black or blank before releasing the keys.ģ. Press and hold OK and HELP buttons while plugging in the power cord. Unplug the power cable from printer while the printer is powered on.Ģ. Plug the power cable while holding the buttons.ġ. Hold both o.k and Cancel simultaneously.ģ. * Firmware Revision (hint:push gray button to move to the next menu item)Īlternate HP reset procedure (for older products):Ģ. (Blue for Up, Gray for Down and Green for OK) Go to Resets menu and use the semi-full reset. Then, the Unit will ask for a Key Combo, press blue, green, gray buttons (in order) for this.Ĥ. Press Cancel and Power, at the same time.Ģ. Reset HP Photosmart C4200 series, C4300 series and C4400 series Procedure:ġ. Plug the power cable back in the printer and turn it on. Unplug the power cord from the printer.ģ. Wait until the screen goes blank before you release those keys.ĥ. While holding those keys plug the power cord back in.Ĥ. Without turning the unit off, unplug the power cord from the back of the product.ģ. Resets for all HP all-in-one printers with keypads:ġ. After the reset, it asked me to align the cartridge, which I was able to do, and then I ran the self-test, which came out perfect.īelow are the instructions I found that detail how to do it for various models of HP printers. The recommendation was to perform a 'reset' of the printer. Apparently running the printer in single cartridge mode for such a long time somehow confused the printer, making it unable to print with two cartridges. I did some more online research about the problem and was able to fix it. The latter two all have ink residue on them, as I discovered by touching them with a wet q-tip.

There is a carriage that holds the cartridges, a lower piece that moves forward once the cartrdge is in place, and a spongy area. Is there an internal component of the printer that can be cleaned? Looking in with a flashlight, I am not sure which compnents do what. I have run three clean cycles as I saw requested elsewhere, but I still only have black printing. All three cartridges will 'bleed' when put on a paper towel, and all three cartrdges show ink levels and no error mesages. I have two new cartridges that I have tried, as well as the old one that has two of the three colors. The black still prints, but the aspects that should be in color are just blank, as though the printer thinks it is printing the colors as they should be. I didn't buy a new color cartridge until two weeks later, and now I can't get the color to print at all. My color cartridge ran out a few weeks ago, and because I was in the middle of something, I just removed the color cartridge and printed in single cartridge mode. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

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Hp c4280 cartridge